FAQs

Who are we?

What do we do?

What is our Mission Statement?

How long has Pelican been in operation?

How can I contact Pelican Publishers?

Our office is located at:

44 Lady Musgrave Road
Kingston 10
Our opening hours: Mon - Fri 8:30 am to 5:00 pm
P: 978-8377
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

PUBLISHING

How does the publishing process work?

First, we review the completed manuscript which has been submitted. In about nine (9) weeks, we will respond to advise whether the manuscript has attained the minimum required standard for us to publish or not. If it does not, you may choose to review in order to improve the quality as outlined by our competent editor.

Once it meets the required standard, however, and we agree to publish your manuscript, we will have a meeting to discuss your vision for the project. Suggestions to enhance or improve publication, cost, design, contract and timeline for the book’s production will also be discussed.

How do I submit a manuscript for publishing?

Go to the Services tab on the home page and then click Manuscript. There you will be able to upload your manuscript for review. This process will save you the time and money which may be involved with submitting harcopies. Once we have received the file, we will send you an email confirming that we have.

Do you have guidelines for submission?

Yes, please read and adhere to the Manuscript Preparation Guide before you send us the file. The Author’s Questionnaire is also to be completed and submitted along with your manuscript. It serves to help us better understand you even before we get to meet.

May I submit multiple manuscripts?

Yes. There is no limit to the number of manuscripts you may choose to submit, but they won’t be reviewed concurrently; so review of additional manuscripts will go beyond the nine week period. It is imperative therefore, that you indicate your priority project and we will be guided accordingly.

What type of books do you publish?

We do not exclude any particular genre.

Do you produce any other types of materials?

Yes. In addition to books, we also produce magazines, calendars, brochures and every other type of graphic based materials that the client requires.

Do you offer E-book publishing?

Yes, authors have the option to choose EBooks, printed copies, or both.

Why was my manuscript rejected?

Your manuscript may be rejected for one or more of several reasons, namely:

  • The story simply did not grab our attention.
  • The book contains libellous material.
  • We have already published something similar to your story.
  • Your book offers advice on a certain topic, but you lack qualifications in that area rendering a sense of inauthenticity which readers will pick up on.
  • The story was poorly developed or written overall.

How long is the review process?

The process usually takes nine (9) weeks.

My book was accepted for publishing, now what?

We will negotiate a contract with you outlining the terms of publication- including payment, royalties, marketing and timelines.

Will Pelican Publishers edit my book?

Yes, we offer all the services involved with publishing. We can edit, proofread, design and publish your book.

How long will it take to publish my book?

The process usually takes nine to fifteen (9-15) months. This timeline is based on different factors including: the size of the book (number of manuscript pages); the complexity of the subject- which has implications for editing; and overall quality of the manuscript submitted. If the book will be funded by the author, financial readiness may also have an impact.

We recognize that from time to time, there are urgent projects which may need us to forego our standard timing. We will accommodate these jobs, but they attract a ‘rush job’ charge as we may need to engage external parties to ensure the timelines are met.

How much influence do I have over the final outcome?

The author has a lot of influence over the final outcome. We work very closely with the author from concept to design to ensure that the author is equally pleased with the final outcomes. We understand the value of offering our professional advice, while allowing the author some latitude to make decisions about the work that he/she may be very emotional about. Together, we usually arrive at a mutually acceptable position even if we started out at far extremes.

How much will it cost to publish my book?

The cost of publishing each book is different as the cost depends on several variables including page count, book size, whether colour or black and white, etc. For a ‘working’ estimate, please visit the Services, Estimate tab on the home page and fill in the required information. Please note that the final cost will most likely differ from the estimate generated, which is to provide you with a rough guide of what price range to expect.

Will Pelican Publishers cover the publishing costs?

Occasionally we fund publishing projects. But as a rule, publications are funded by the authors or sponsors that they identify.

Do you offer advances to authors?

No, the author funds the production of the book, therefore we do not offer author advances.

Who owns the right to my book?

The copyright is fully owned by the author; however, subsidiary rights may be owned by author and publisher and is covered in detail in the contract, as it is determined on a case-by-case basis depending on the terms of the contractual arrangement.

How is the retail price of the book determined?

Determining the retail price of a book is an art in itself as the cost may make the difference between a bestseller and a dust gatherer. Some factors to consider include production (think primarily printing) cost; book category and finishes.

Where will my book be sold?

Your book will be distributed to book stores islandwide and at our location at Pelican Publishers Limited. It will also be available for sale on our website and internationally established book seller sites such as Amazon, Barnes & Nobles, Smashbooks, etc.

Can I also publish my book elsewhere?

For the tenure of the publishing agreement, Pelican only offers exclusive contracts, therefore, publishing with another publishing house is prohibited. We do offer 'self' publishing services whereby we undertake to execute the several disparate taks asociated with publishing you r book, without being formally engaged as your publisher, in that instance, you may publish elsewhere simultaneously.

Do I have to organize a book launch once my book is published?

No, the author decides whether or not he/she wants to have a book launch. Please note that if a launch is decided the author will have to fund the cost.

When will I get paid?

You will be issued royalty statements and checks quarterly.

What are your royalty terms?

Royalty terms range from 10% to 50% depending on the payment terms.

OTHER SERVICES

Does Pelican Publishers offer any other services?

Yes. Pelican Publishers offers complete graphic design, advertising & marketing campaign and OCR services.

GRAPHIC DESIGN

What type of graphic design services do you offer?

We design from a book to a banner (and everything in between). Just ask!

What is OCR?

Optical Character Recognition (OCR) allows digital conversion of printed texts such as books, invoices, data records etc., to searchable PDFs so that they can be electronically stored, retrieved and monetized.

PERMISSIONS

How do I obtain permission to quote from your material?

First you need to fill out the permission request form. Please ensure that the request is sent at least two (2) months prior to the date on which the material will be used. We reserve the right to accept or reject your request.

What are the guidelines for use of your material?

If our material is used in any form (written, visual, electronic, or audio) Pelican Publishers MUST be given credit.

If interested in using content published by us, please make request via This email address is being protected from spambots. You need JavaScript enabled to view it..

Are there fees associate with the use of your material?

Application of fees and the amount will depend on how the material will be used and the number of pages being requested. Please see guidelines for obtaining information pertaining to associated fees.

How long will it take to process my request?

Requests are usually processed within 3 weeks.

PURCHASING

How do I purchase a book on your website?

Click the Books tab on our website to see our full list. You can also use the search option to filter your choices. Once you have found the book you wish to purchase, click the Add to Basket option. Next, click the Checkout button and you will be taken to the Payment Options page; fill in the required information for purchase and your book will be sent to you within 3-14 business days, based on your location.

How long will it take for me to receive my purchase?

For customers in Jamaica shipping will take 3-7 business days.

For international customers shipping will take 7-14 business days.

What is the return policy on your books?

If you receive the incorrect order, or if your book arrives damaged due to material manufacturing defect, or a material defect in workmanship, you can contact us within 14 days of receipt and we will supply another copy. Proof of purchase will be required. (Other conditions may apply).

What is the return policy on your eBooks?

If the EBook is defective, please contact us within 14 days of receipt and a link will be sent to download another version at no added cost. Please ensure that the fault is not with your media player. Proof of purchase will be required. (Other conditions may apply).

Can I pre-order books?

Yes, once we advertise an upcoming publication on our site, a link will be provided for you to pre-order your copies. Once the books are ready, you will receive an update regarding the status of your order.

Can I place an order over the phone?

Yes, you may call our office 978-8377 Monday –Friday 8:30 a.m. to 5:00 p.m., and our administrative and publishing assistant will be more than happy to help you with your purchase.